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Privacy

Koetting Eye Center Privacy Policy

This Privacy Policy governs the manner in which Koetting Eye Center collects, uses, maintains and discloses information collected from users (each, a “User”) of the koettingeyecenter.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Koetting Eye Center.

NON-PERSONAL INFORMATION

Non-personal information is statistical data that provides insight into the use of the Site. Koetting Eye Center may collect non-personal information about Users whenever they interact with our Site. Non-personal information may include the type of computing device, the operating system, the browser name, the Internet service providers used, and other similar information.

PERSONAL INFORMATION

Personal information includes name, address, phone number, email address, and other personally identifiable data. Koetting Eye Center may collect personal information from Users in a variety of ways, including, but not limited to, when Users request an appointment or information by completing the request form, subscribe to our mailings, respond to a survey, fill out a form, or register on the site for activities, services or resources that we make available. Users may choose to visit the site anonymously, or may decide to provide name, email address, and other contact information. We only collect voluntarily submitted personal information from Users. Users can always decline to supply personal information with the understanding that it may prevent them from engaging in some activities.

WEB BROWSER COOKIES

Koetting Eye Center may use “cookies” to enhance the User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to present an alert when cookies are being sent. Some parts of the Site may require cookies to function properly.

HOW KOETTING EYE CENTER USES COLLECTED INFORMATION

Koetting Eye Center may collect and use Users personal information for the following purposes:

– To contact a User who has completed the form to make an appointment or inquire about Koetting Eye Center in order to schedule an appointment and/or provide information to the User.
– To improve customer service. The information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience. We may use information in the aggregate to understand how our Users as group access the services and resources provided on our Site.
– To improve our Site. We may use the feedback you provide to improve our products and services.
– To run a promotion, contest, survey, or other Site feature. We may use information you provided to send resources Users agreed to receive about topics we think will be of interest to them.
– To send periodic emails. We may use the email address to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc. The User may unsubscribe from receiving future emails at any time, using the instructions at the bottom of the email.

HOW WE PROTECT YOUR INFORMATION

Koetting Eye Center has adopted standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade or rent User’s personal information. For the purposes outlined above, we may share with our business partners, trusted affiliates and advertisers generic aggregated demographic information regarding our visitors and Users that is not linked to any personal information. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD-PARTY WEBSITES

Users of our Site may encounter links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites or services are constantly changing, and have their own privacy and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

ADVERTISING

Any ads appearing on our Site may be delivered to Users by advertising partners, who may use cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement, and to compile non-personal information about you or others who use your computer. This information allows ad networks to deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

GOOGLE REMARKETING

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non-personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

CHANGES TO THIS PRIVACY POLICY

Koetting Eye Center may update this privacy policy at any time. When we do, we will adjust the revision date at the bottom of this page. We encourage Users to frequently check this page for any changes and stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

RETURN AND REFUND POLICY

Thanks for shopping at Koettingeyecetner.com

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Your item must be in the original packaging.

Your item needs to have a receipt or proof of purchase.

Refunds

Once we receive your item, either by mail-in original packaging or returned to one of our locations, we will inspect it and notify you that we have received your returned

item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

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Why Routine Eye Exams May be More Important Than You Think

The eyes are the window to the soul. A popular phrase made famous by William Shakespeare meaning you can tell a lot about a person's emotions by looking them in the eyes. What Shakespeare didn't realize is that the eyes are also windows into the overall health of an individual. One of my favorite things to teach my patients is that the eyes are the ONLY organ in the body that we can directly view internal blood vessels without cameras or razors. By using a magnifying lens we examine every person's internal retinal vasculature. The retina contains one of the highest concentration of small blood vessels in the body. By viewing retinal vasculature we can learn a lot about overall health. Specifically, one condition we look for in people with diabetes and hypertension is retinopathy. Retinopathy occurs when something causes the walls of blood vessels to weaken and ultimately leak. Conditions like diabetes and hypertension effect organs throughout the body, so it is reasonable to believe that what we may see in blood vessels inside the eye is likely going on in other areas of the body. This is why it is so important to get routine eye exams even if you think you see great!

This article discusses some relationships between poor ocular health and stroke and dementia. One popular topic in optometry right now is the ability to detect Alzheimer's disease by looking at a retina. While this technology is not readily available, this is an example of how your eyes are windows into your body. If you haven't yet, schedule your annual eye exam today!

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Foggy Glasses?

As we all do our civil duty of wearing masks to eliminate the horrible COVID-19 Pandemic, so many people are struggling with the constant fogging of their eye glasses. Fortunately, this frustrating disruption to your daily living has some remedies. Here are some great tips we have found to keep your eyeglasses crystal clear!

1. Try contact lenses! Many people today are trying contact lenses for the first time. There is no better way to avoid fogging than substituting your glasses for contact lenses.

2. Wear a mask with an adjustable wire across the top of the mask. This wire can be shaped to perfectly contour your cheeks so less air leaks out of the top when you exhale. 

3. Position your glasses in a way that the bottom of the glasses sits on top of the mask. This will push the mask closer to your cheeks and keep the air from traveling upwards.

4. Use anti-fog spray or wipes. Not all anti-fog cleaners are created equal. It may take a few tries before you land one that works well for you. If you choose to try this, be careful to select only cleaners that are approved for use on anti-reflective coatings.

 

If you are interested in taking the leap into trying contact lenses please reach out to our office for information. Here is a link to an article with a few extra does and don'ts to help mitigate the fog. 

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High-Tech Contact Lens Study

What originally seemed like a science fiction dream seems to be getting closer to reality. Contact lenses have been around for over 100 years providing convenient, and necessary for some, vision to a great portion of our population. Today scientists are looking beyond the functional vision correction of contact lenses and focussing on finding even more techonologically advanced uses. In this article you can find some of the topics being researched. For example, imagine a blood-glucose monitoring system that can monitor 24-7 live glucose levels for people with diabetes simply by wearing a contact lens. Or, the ability to record a persons point-of-view through a video capturing contact lens. Other uses being considered include automated drug delivery, augmented reality, corneal healing, telescopic zoom and more. 

We at Koetting Eye Center are a part of a national clinical trial studying these contact lenses. We are looking for current contact lens wearers who would like to be among the first to trial the material make-up of these lenses. This trial offers compensation for your time. Please contact our office if you are interested in being part of this research study. 

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'Mask Eye'

Are your eyes feeling more uncomfortable lately? If so, you may be suffering from dry eye disease, more appropriately termed ‘mask eye.’ An unfortunate side effect of wearing the masks is the flow of exhaled air out the top of the mask directly into your eyes. This direct exposure to air will cause the tears to evaporate off your eyes much quicker than normal, leaving the surface of your eyes exposed to the environment. Symptoms of ‘mask eye’ may include dryness, itching, burning, watering, stinging, inconsistent and blurred vision, tired eyes, and styes. If you feel like your mask is causing you any of these symptoms, consider these options to mitigate the issue:

  • Get a mask with an adjustable upper rim and eliminate the gap between the top of the mask and your upper cheeks. This will force the air out of the bottom and sides of the mask rather than the top.
  • Use artificial tear drops to help lubricate and protect your eyes.
  • Use a beaded, moist heat mask once or twice daily. This will help relieve the discomfort and improve tear production.

 If you try these three remedies and still seem to be struggling, call us to schedule an evaluation. We can work with you to come up with a custom treatment plan. Check this link for more information on “mask eye.’  And remember, the mask is only temporary!

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Brentwood:

  2511 South Brentwood Blvd.
St. Louis, Missouri 63144

    (314) 863-0000

 

 


Ellisville:

 113 Old State Road Suite 101
Ellisville, Missouri 63021

    (636) 256-7800